Help Center

CirNet B2B is a cloud-based SaaS e-commerce platform that lets businesses manage all their B2B processes — product management, order tracking, customer relations, stock and invoicing — on a single platform.

Our Starter plan is completely free and includes 100 products, 1 user and the core features. As your business grows, you can move to the Professional or Enterprise plan.

Businesses of any size that trade B2B can use our platform. It suits manufacturers, distributors, wholesalers and any business selling wholesale.

Yes, you can try all of our paid plans free for 14 days. No credit card details required.

Click the 'Start Free' button on the home page to create your account in 2 minutes. Your email address and business details are all you need.

1 user on the Starter plan, 10 users on the Professional plan and unlimited users on the Enterprise plan. You can assign a different role to each user.

Click the 'Forgot Password' link on the login page to send a password reset link to your registered email address.

Yes, you can permanently delete your account from your account settings. Deletion cannot be undone; your data is permanently removed after 30 days.

You can bulk-import products with an Excel file (XLSX/CSV). Download the template, fill in your products and upload it. Variants, prices and stock information are included.

100 products on the Starter plan, and unlimited products on the Professional and Enterprise plans.

On the Professional and Enterprise plans you can connect a custom domain to your store. An SSL certificate is provisioned automatically.

You can define options such as color, size and material and create combinations. Each variant can have its own stock, price and SKU.

Yes, with the WordPress-style theme system you can customize your store's colors, logo, fonts and overall look exactly how you want.

Your customers select products in your store, add them to the cart and place an order. You approve, prepare and ship the order. The whole process is tracked from the panel.

You can create custom price quotes for your B2B customers. When a customer accepts a quote, it is automatically converted into an order.

Bank transfer, credit card (via Iyzico/PayTR integration) and open-account payment options are supported.

Yes, an invoice is generated automatically when an order is approved. It can be downloaded as a PDF and sent by email.

Full REST API access is provided on the Professional and Enterprise plans. With 260+ endpoints you can perform all operations programmatically.

Yes, you can receive webhook notifications for events such as orders, payments and stock. Testing and log monitoring features are included.

Your data is protected with 256-bit SSL encryption, daily automatic backups and KVKK-compliant data handling; the infrastructure is operated to current security standards.

On the Enterprise plan, integration with ERP/e-invoice systems such as Logo, Netsis and Paraşüt is available. For custom integrations, talk to our sales team.

For now the platform is web-based and works responsively on all devices. A mobile app is on our roadmap.

You can create a support ticket from within the panel. Priority support is included on the Professional plan, and a dedicated support manager is assigned on the Enterprise plan.

You can upgrade or downgrade your plan at any time. Upgrades take effect immediately; downgrades take effect at the end of the billing period.

You can cancel your subscription at any time. After cancellation, service continues until the end of the current period. Your data is kept for 30 days.

Monthly subscription invoices are automatically sent to your email address. You can also view and download invoices from the panel.